Shipping Policy

Shipping Policy

Welcome to Sankotra! We're delighted to have you here and appreciate your interest in our products. Our shipping policy is designed to ensure a smooth and efficient delivery process for all our customers. Please take a moment to review the details below:

Order Processing:

• Upon placing your order, our dedicated team begins processing it promptly.
• Orders are typically processed within 2 business days, excluding weekends and public holidays.
• You will receive a confirmation email once your order has been successfully processed and is ready for shipment.

Shipping Timeframe:

• Once your order is processed, it will be shipped out for delivery.
• We are committed to delivering your order to your doorstep within 7 business days from the date of shipment.
• Please note that shipping times may vary depending on your location and other external factors beyond our control.

Free Shipping Pan India:

• We are pleased to offer free shipping on all orders across India.
• Whether you're located in bustling city centers or remote rural areas, our free shipping policy applies nationwide.
• Enjoy the convenience of shopping with us without worrying about additional shipping charges.

Shipping Methods:

• To ensure the safe and timely delivery of your orders, we partner with reputable shipping providers.
• Your order may be delivered via standard shipping, expedited shipping, or other available options, depending on your location and preferences.

Order Tracking:

• Once your order has been shipped, you will receive a tracking number via email.
• This tracking number allows you to monitor the status and whereabouts of your package until it reaches its destination.
• Easily track your order by visiting the designated carrier's website and entering the provided tracking number.

International Shipping:

• While we primarily cater to customers within India, we may consider international shipping on a case-by-case basis.
• If you are located outside India and wish to place an order with us, please contact our customer service team for assistance.

Delivery Issues:

• In the unlikely event that your order is delayed or encounters any issues during transit, please don't hesitate to reach out to our customer service team.
• We are dedicated to resolving any delivery-related concerns promptly and ensuring your satisfaction with your shopping experience.

Holiday Shipping:

• During peak holiday seasons or promotional events, there may be slight delays in processing and shipping times due to increased order volumes.
• We recommend placing your orders in advance to ensure timely delivery, especially during these busy periods.

Contact Us:

• If you have any questions or require further assistance regarding our shipping policy or your order, please feel free to contact our customer service team.
• You can reach us via email at Sohaniyatextile047@gmail.com or by phone at +919799886869.

Disclaimer:

• While we strive to adhere to our shipping policy and deliver your orders within the specified timeframe, please understand that unforeseen circumstances such as extreme weather conditions or logistical challenges may occasionally cause delays.
• We appreciate your patience and understanding in such situations, and we will do our utmost to keep you informed and minimize any inconvenience caused.

Thank you for choosing Sankotra for your shopping needs! We look forward to serving you with excellence and ensuring a delightful shopping experience from start to finish.