Terms & Conditions

Terms and Conditions

Welcome to Sankotra. These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our company.

By accessing this website and/or making a purchase, you agree to accept and abide by these terms and conditions. If you disagree with any part of these terms and conditions, please refrain from using our website or making a purchase.

1. Interpretation and Definitions:

• The terms "we," "us," and "our" refer to Sankotra.
• "You" refers to the user or customer accessing our website or making a purchase.
• "Products" refers to any goods or services offered for sale on our website.

2. Product Information:

• We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we cannot guarantee that all information is error-free or complete.
• We reserve the right to modify or discontinue any product at any time without prior notice.

3. Ordering and Payment:

• By placing an order on our website, you are making an offer to purchase the selected products.
• All orders are subject to availability and acceptance by us. We reserve the right to reject or cancel any order for any reason.
• Payment must be made in full at the time of placing the order or at the time of delivery. We accept payment via online payment modes or COD as per your selection of payment method.
• Prices listed on our website are in INR and do not include shipping or handling charges, which will be added to your total order amount.

4. Shipping and Delivery:

• We aim to process and ship orders promptly, but shipping times may vary depending on your location and product availability.
• We are not liable for any delays or issues caused by third-party shipping carriers.
• Risk of loss and title for products pass to you upon our delivery to the carrier.

5. Returns and Refunds:

• Please refer to our separate Return Policy for detailed information about our returns and refund procedures.

6. Intellectual Property:

• All content on this website, including text, images, logos, and trademarks, is the property of Sankotra and protected by copyright and other intellectual property laws.
• You may not reproduce, modify, distribute, or exploit any content from this website without our prior written consent.

7. Limitation of Liability:

• To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or purchase of our products.

8. Governing Law:

• These terms and conditions shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles.

9. Changes to Terms and Conditions:

• We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.

By continuing to use our website or make purchases after any revisions to these terms and conditions, you agree to be bound by the updated terms.

If you have any questions or concerns about these terms and conditions, please contact us for assistance.

Thank you for choosing Sankotra. We appreciate your business and look forward to serving you.